Why Medallia

Why Medallia

Learn how partnering with us can transform your business — for both customers and employees.

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Enterprise-Grade Platform

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Improve the world beyond your own

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Platform

Medallia Platform

Explore how experiences come together in one powerful platform.

Comprehensive Feedback Capture

Collect every signal for more meaningful data

Administration

Run complex, global programs with self-service

Role-Based Reporting

Close the loop and drive action quickly

AI & Analytics

Uncover essential insights from every interaction

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Easily share data across systems and teams

Pricing

Expand your program with flexible pricing

Enterprise-Grade Security

Keep your business data safe and compliant

Solutions

Customer Experience

End-to-end customer experience management and orchestration

Overview

Customer Experience Management

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Experience Orchestration

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Employee listening and activation solutions

Overview

Employee Listening

Employee Activation

Ideas

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Improve agent engagement and optimize service quality

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Experience 2024

See the exciting new releases from the keynote.

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Brochure

Medallia for Market Research

Empower your team with real-time insights at scale so you can act quickly with confidence. With Medallia, you can analyze massive datasets in real-time, capture rich survey feedback quickly, cut down on research project timelines, and drive informed decisions.

Learn how Medallia Market Research can:

  • Enable one-click analysis of massive datasets
  • Add a qualitative lens to quantitative data using video surveys
  • Uncover trends with AI-powered analysis tools
  • Launch a DIY survey to gather insights quickly and easily

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Whitepaper

IDC Paper Shows Medallia Drives Significant Client

IDC’s analysis demonstrates that Medallia provides significant value and delivers exceptional impact for Customer Experience...

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