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Webinar Recording

How Customer Experience Signals are Shaping the Future of CX

Hear Medallia Solutions Principal, Rachel Lane, and Geoffrey Ryskamp, Global Head of Hospitality, Travel & Leisure Practice, share the different types of signals that can give you a better view of your customer, increase loyalty, and accelerate business impact.

Watch this webinar to learn:

  • The strategies that yield a constant stream of customer signals
  • How you can drive loyalty, innovate product offerings faster, and improve your ability to predict outcomes by combining data sources
  • The quickest way to bring new signals into your programs that will have an immediate impact