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Webinar Recording

Virtual Book Club with Fred Reichheld

Medallia invites you to listen this recorded discussion with Fred Reichheld, the author of The Ultimate Question 2.0. Reichheld offers insights on customer loyalty with Medallia’s Director of Marketing, Scott Buchanan, and responds to questions from this virtual book club.

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© Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.