Finding a Differentiated Text Analytics Solution
Customer and employee feedback data is becoming more omnichannel and complex at the exact moment firms are thinking of consolidating their EX and CX in one platform. With the right text analytics solution, companies can surface actionable insights from petabytes of omnichannel interaction data. That’s why leading brands choose a differentiated solution that provides the best, most comprehensive data in a unified view.
Watch this replay for a Text Analytics Discovery Demo with Jen Dillon, Senior Solutions Consultant for Data & Analytics, and Hadley Spadaccini, Product Marketing Manager for AI & Analytics, including a 15-minute demo of Medallia’s text analytics solution.
In this Discovery Demo, you will learn:
- The challenges CX & EX buyers are facing that text analytics can resolve
- The differentiated functionalities and features that can resolve these issues
- The value a differentiated text analytics solution can bring to businesses