Hilton Worldwide, the 2014 Gold Winner of the Gartner and 1:1 Media CRM Excellence Award in Customer Analytics, leads the hospitality industry with its customer experience and insights program.
How did Hilton win? The whole company, from the C-suite to the frontline, is engaged!
Over 54,000 employees regularly engage with real-time customer feedback. Hilton focuses on continuously turning insights into action to better serve its guests.
Join our upcoming webinar to learn how Hilton uses Medallia to: