Rebuilding the Employee Experience in Travel and Hospitality
How to Attract and Retain Talent
As travel and hospitality bookings drastically shift back to a pre-pandemic rate, organizations that had previously reduced staffing levels are scrambling to rehire and retain employees to meet traveler demands. In fact, 68% of U.S. hospitality workers say they are working with less staff than they were before. As a result, inadequate staffing levels and decreased employee engagement are severely impacting the customer experience.
Join industry experts as they share newly released research and explore recommendations for what has quickly become a mission-critical objective for hospitality businesses around the world: rebuilding the employee experience to retain and attract talent at a critical juncture for the industry.