Equitable Listening to Improve Outcomes in Healthcare
A guide to addressing health disparities and inequities experiences
The pandemic has amplified health disparities among certain demographics, making it harder to access equitable and affordable care. However, addressing health disparities is vital for improving the quality of care and outcomes for everyone while reducing overall medical costs.
Organizations that implement an approach that is fair and impartial for managing patient feedback and sentiment across the entire patient demographic will lead to increased patient trust and better outcomes.
In this ebook, you'll learn:
- Best practices for equitably capturing the voices of your patients
- Ways to better understand your patient data
- How to use this information to drive equitable action