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Webinar Recording

Blazing the CX Trail in Canada

Medallia is pleased to bring together a group of professionals who are putting customer experience at the heart of their business programs. In their roles, they’ve led their teams through a time of tremendous change and uncertainty, and have defined a path forward while balancing productivity and empathy. We’re excited to provide a platform for customer experience professionals across the country to share experiences, learn from one another and reshape the future of experience in the Canadian landscape.

Watch this on-demand webinar for a thought provoking discussion, covering:

  • Resilience during the pandemic: Evolving Voice of Client programs to stay with clients
  • Enabling your call centre with value-driven technology
  • Female leaders navigating their teams through uncertainty