Best Practice Guide: Survey Fatigue Fact or Fiction

We see this scenario play out quite often: You’re getting ready to send another survey to your employees when your colleague asks, “Have we sent too many surveys lately? Won’t employees feel survey fatigue and become unwilling to participate?” This is a common and reasonable concern.

It’s important to keep in mind that employees actually want to share feedback about their experiences at work, especially since work is such a large part of their lives. As long as you create a program that is designed with our best practices in mind, over-surveying employees won’t be a concern. Our best practices dictate that Employee Experience (EX) leaders communicate the purpose of each survey, take action on results, and streamline all employee experience surveys through one centralized source. Follow these best practices to ensure employees keep coming back to share feedback each time you ask.

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