The world of employee experience has radically changed, forcing a new model for how organizations engage employees and shorten the distance from signals to action. Global industry analyst Josh Bersin calls this new approach “continuous response.” Similar to the way businesses monitor and respond to customer needs, employers and organizations need to build a continuous response program for employees.
Watch Josh Bersin and Medallia’s Sunita Khatri in a riveting conversation on how this new model will enable organizations to reimagine employee experience for tomorrow.
Analyst and Thought Leader
Josh Bersin Academy
Senior Director, Marketing
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