Webinar Recording

5 Steps to Transform Experience Insights with Medallia + ServiceNow

Get More from your Customer Experience Insights

Your employees’ time is valuable, so you need to equip them with the best information to guide their decisions and actions so they can get their customers what they need, when they need it – and making sure they deliver excellent individual interactions and discovering areas for business improvements.

Medallia’s integration for ServiceNow Customer Service Management allows companies to address issues faster — even resolving them before they become an issue — and collaboratively deliver great experiences throughout each customer journey.

Listen to this webinar to learn how to:

  • Enrich your customer data with experience insights
  • Trigger customer feedback with ease
  • Streamline workflows to close the loop

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