Webinar Recording

Three practices that differentiate EX Leaders

In a recent study of more than 650 HR professionals, Medallia Institute and Josh Bersin explored how employee experience practices influenced critical people outcomes, including retention, satisfaction, and whether an organization was recognized as a great place to work

Listen to employee experience experts from Medallia Institute and the Josh Bersin Academy as they look at the key practices that differentiate EX leaders from laggards, including:

• Organizing to create ownership for EX actions outside of the HR silo

• How to understand employee experiences early enough to course correct

• The value of addressing workplace “hot topics” head on, to build a culture of trust and transparency


• Josh Bersin, Global Industry Analyst and Thought Leader, Josh Bersin Academy

• Melissa Arronte, PhD, Solution Principal, Employee Experience. Medallia

• Elizabeth Carducci, EVP and Chief Revenue Officer, Medallia

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