Webinar Recording

Consumer Trends: 2022 Roundup and 2023 Predictions

In this webinar from Medallia Market Research, we share our analyses of the biggest consumer behavior trends in 2022 and our predictions for 2023, covering topics like:

  • Consumer lifestyle changes and their impacts on industries like retail, travel, and hospitality
  • Changes consumer spending on food/beverage - like grocery vs. restaurant share of stomach, and trade-downs from full-service to limited-service restaurants
  • How low-income households and Gen Z are engaging with retail during economic hardship
  • Outlooks on how consumer behavior and industry trends could evolve in 2023

Presented by Andrew Custage, Head of Insights for Medallia Market Research

Related Resources

Report

The Total Economic Impact™ Of Medallia Agent

Medallia commissioned Forrester Consulting to assess the Total Economic Impact™ of Agent Connect and its...

Webinar Recording

Redefining Customer Loyalty: How to Measure and

In this webinar, we analyzed how customer loyalty has changed in industries like retail, restaurants,...

Webinar Recording

Anticipate Each Customer: Boost Digital Conversion through

Most companies take a 'band-aid' approach to their digital channels. Website/app problems usually don't get...

Webinar Recording

The Right Way to Understand Post-COVID Industry

Following an unprecedented 2020 and 2021 with wild year-over-year swings, many researchers and analysts have...

Experience 101
Platform
Company
Resources
Copyright © 2023. Medallia Inc. All rights reserved.
Terms of Use Privacy Policy Security
© Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.