Webinar Recording

Consumer Trends: 2022 Roundup and 2023 Predictions

In this webinar from Medallia Market Research, we share our analyses of the biggest consumer behavior trends in 2022 and our predictions for 2023, covering topics like:

  • Consumer lifestyle changes and their impacts on industries like retail, travel, and hospitality
  • Changes consumer spending on food/beverage - like grocery vs. restaurant share of stomach, and trade-downs from full-service to limited-service restaurants
  • How low-income households and Gen Z are engaging with retail during economic hardship
  • Outlooks on how consumer behavior and industry trends could evolve in 2023

Presented by Andrew Custage, Head of Insights for Medallia Market Research

Related Resources

Brochure

Medallia for Department of Motor Vehicles

Transformation with Real-Time Driver and Customer Experience Data...

Brochure

Medallia for Government Contact Centers

Government agencies today are tasked with providing their customers with a connected and personalized journey...

Brief

2023 Holiday Shopper Trends To Spruce Up

There's snow time like the present to refine your marketing and customer experience strategies as...

Webinar Recording

The Biggest Consumer Insights Trends of 2023

In this on-demand webinar, Andrew Custage shares the results of our market research on the...

Experience 101
Platform
Company
Resources
Copyright © 2023. Medallia Inc. All rights reserved.
Terms of Use Privacy Policy Security
© Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.