Agile Research

Spin up consumer research faster than ever, with richer insights as your data comes together in a unified platform.

Go from question to insight in a matter of clicks with DIY surveys and analytics.

Empower your research and insights teams with flexible DIY survey capabilities and advanced statistical analysis.

Lightning-fast, flexible research surveys

Whether you build from scratch or start with survey templates designed by research experts, launch at your pace, with your branding, and for your global audience, with 80+ languages supported. 

It’s the only DIY research tool your insights and research team will need —and it’s available right in Medallia Experience Cloud.

All your market research needs in a unified platform

Customer Insights

Understand usage, path to purchase, and segmentation.

One-off Surveys

Get a quick snapshot of customer satisfaction.

Marketing & Brand Research

Track brand perception and measure marketing effectiveness.

Product Research

Uncover emerging market trends and competitive insights, and test product concepts.

Advanced statistical analysis

Leverage advanced statistical analysis (maxdiff, conjoint, etc.), unique question types, and extensive survey distribution methods to reach a broader audience. 

Uncover new insights about your products and competitors by targeting specific populations outside your typical base with in-house and third-party panel research.

Real-time reporting for you and your team

Your research needs are specific to your brand. So now you can customize your dashboard to analyze what you need in real time.

But your research needs to be seen, too. You can share valuable insights with automated messaging and report links, giving anyone across the org access to what matters most to them. 

Access millions of respondents worldwide via 3rd party panel

Build your target audience directly in Agile Research and get immediate access to millions of respondents worldwide through a leading 3rd party panel provider. 

Select from dozens of demographic and behavioral criteria and follow progress and view results in real time. 

Research delivered where it matters.

Insights are delivered directly to your team — in the tools they use.

While multiple systems are a reality, logging in doesn’t have to be. Our API allows brands to integrate Agile Research functionality into your internal applications. 

Underneath it all, enterprise-grade security and compliance ensure data is handled with the utmost care.