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Bank of America Merrill Lynch Honors Medallia During Annual Technology Innovation Summit

SAN MATEO, CA—November 1, 2017—Medallia, Inc. ( today announced that Bank of America Merrill Lynch has recognized the company for its strong partnership with the firm. A fast-growing global leader in customer experience management, Medallia was honored at Bank of America Merrill Lynch’s 9th annual Technology Innovation Summit held in Silicon Valley today.

Medallia Experience Cloud™ empowers the world’s leading companies to engage with their customers and optimize customer experience at scale, maximizing customer retention and deepening customer relationships. In the last year alone, data from more than 3 billion customer experiences were captured and processed by the platform. Medallia Experience Cloud is being utilized by enterprises in all major industries worldwide.

“We’re honored to be recognized by Bank of America Merrill Lynch for our technical innovation and leadership position in customer experience management,” said Borge Hald, CEO and Co-Founder, Medallia. “In a world where the most customer-obsessed companies win, Medallia makes it easy for companies to innovate on behalf of their customers.”


About Medallia

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia has offices in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv. Learn more at

© 2017 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.