Faster, richer feedback with the power of video
Faster, richer feedback with the power of video
Harness the power of video — the authentic, human insights it provides can change your organization’s ability to understand how people experience your brand, products and services. Video can also help you retain employees, and change culture. However, without the right platform, working with video at scale has been difficult. Medallia LivingLens helps you gain rich insights and better understand your customers and employees by making it easy to add the power of video to experience programs.
Capture people’s opinions, motivations, and feelings for deeper insights
Uncover what matters most in real-time
Powerful vignettes and stories capture hearts and move people to act
“Images and video bring customers to life, helping stakeholders establish a connection with them and integrate this understanding into day-to-day activities.”
Humanize Feedback to Drive Voc Engagement and Action,
Forrester, Dec. 2019
