Learn how partnering with us can transform your business — for both customers and employees.
See results from brands like yours
Optimize your program spend
Explore all features and benefits
Get support for crucial operations
Impact the world beyond your own
Follow our AI experience innovations
Access approved, localized expertise
Explore how experiences come together in one powerful platform.
Collect every signal for more meaningful data
Run complex, global programs with self-service
Close the loop and drive action quickly
Uncover essential insights from every interaction
Easily share data across systems and teams
Expand your program with flexible pricing
Keep your business data safe and compliant
EFFECTIVE DATE JULY 25, 2018 – LAST REVIEWED AND UPDATED JULY 25, 2018
Medallia collects survey information from digital surveys embedded in this reporting application. Our employees can access and use survey feedback you choose to provide to evaluate your impression of and interactions with our reporting application, and to improve your experience with our platform. Your organization’s customer experience team can also request reports or summaries that include this feedback. This survey may allow you to take a screenshot of portions of our reporting application that you would like to provide feedback about. This survey also collects analytics information such as your IP address and type of web browser or mobile device used in accessing our site. Medallia uses the collected feedback to help customers refine their reporting application interface, and improve our products. Medallia relies on legitimate interest to process this data. For more information on our privacy practices for the Medallia Experience Cloud, please see the “Medallia Experience Cloud Notice” linked in our privacy policy.