User testing

digital experience

A process used to test the functionality, usability, design, and content of a digital product, typically a website or app. This reveals how users actually interact with and navigate a product in a realistic setting.

Experience 101

Platform

Company

Resources

© Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.