Request a Demo

icon search icon search
icon search
Solutions

Jumpstart and supercharge your experience programs with apps, components, and integrations

Medallia Xchange
Roles
Industries
Institute

Thought leadership, education and events from Medallia.

Learn More

Your source for the latest CX research, insights and resources.

Company

Creating a culture that values every person and every experience.

Our Values
EXPERIENCES
CORE PLATFORM
CAPTURE SIGNALS
ANALYZE & PREDICT
TAKE ACTION
Resources

Thought leadership, education and events from Medallia.

Learn More

Your source for the latest CX research, insights and resources.

close
Request a Demo

Company Values
Company Values
Company Values
Company Values
Company Values
OUR VALUES

Helping people be the best at what they do.

We believe that every experience is a memory that can last a lifetime. Whether had by employees or customers, experiences shape the way people feel about your company. And they greatly influence how likely people are to advocate, contribute, and stay. So we're committed to helping organizations create a culture that values every person and every experience—a commitment shared by everyone who joins our team.

OUR GUIDING BELIEFS

01

Every Experience Matters

Every Experience Matters Every Experience Matters

Big or small...we believe that nothing impacts the way someone feels about your company more than a positive or negative experience. That’s why we obsess over the details and will always push to help customers make every experience matter.

01

Every Experience Matters

Big or small...we believe that nothing impacts the way someone feels about your company more than a positive or negative experience. That’s why we obsess over the details and will always push to help customers make every experience matter.

02

Always Be Innovating

Our infinite signal capture and AI-powered deep learning capabilities coupled with our seamless integration technology has made Medallia the world’s leading platform since day one. But where we are today isn’t nearly as exciting as where we’ll be tomorrow.

02

Always Be Innovating

Always Be Innovating Always Be Innovating

Our infinite signal capture and AI-powered deep learning capabilities coupled with our seamless integration technology has made Medallia the world’s leading platform since day one. But where we are today isn’t nearly as exciting as where we’ll be tomorrow.

03

Fiercely Customer First

Fiercely Customer First Fiercely Customer First

Customers, employees, users, partners – we believe everyone’s experience must be a stellar reflection of who we are. It guides our decision making and we genuinely know that customers are why we exist today.

03

Fiercely Customer First

Customers, employees, users, partners – we believe everyone’s experience must be a stellar reflection of who we are. It guides our decision making and we genuinely know that customers are why we exist today.

04

Trust and Respect

Companies trust us with their most precious asset: their reputation. We treat people with respect that honors that trust. We know how critical data security is to our customers — many of whom operate in highly regulated industries. At Medallia we maintain industry-leading practices to protect that data.

Learn More
04

Trust and Respect

Trust and Respect Trust and respect

Companies trust us with their most precious asset: their reputation. We treat people with respect that honors that trust. We know how critical data security is to our customers — many of whom operate in highly regulated industries. At Medallia we maintain industry-leading practices to protect that data.

Learn More
05

All Belong Here

All Belong Here All Belong Here

Everyone brings different life experiences to the table and we embrace them all. It makes us a stronger, smarter company. We encourage people to bring their whole selves to work each day, which is why we founded our Diversity, Inclusion and Belonging (DIBs) practice in 2016.

Learn More
05

All Belong Here

Everyone brings different life experiences to the table and we embrace them all. It makes us a stronger, smarter company. We encourage people to bring their whole selves to work each day, which is why we founded our Diversity, Inclusion and Belonging (DIBs) practice in 2016.

Learn More
06

Talent Is Everywhere

Our company is brimming with smart, growth-minded people so we develop that talent and promote from within. We encourage our employees to shine in new ways through skills development, mentoring, and creating new opportunities for each and every person to advance.

06

Talent Is Everywhere

Talent Is Everywhere Talent Is Everywhere

Our company is brimming with smart, growth-minded people so we develop that talent and promote from within. We encourage our employees to shine in new ways through skills development, mentoring, and creating new opportunities for each and every person to advance.

07

Success from Sustainability

Success from Sustainability Success from Sustainability

Intelligence and integrity dictates that we do all we can to protect the planet. We believe that continuously enacting this mindset we can win both in business and our integrity.

Learn More
07

Success from Sustainability

Intelligence and integrity dictates that we do all we can to protect the planet. We believe that continuously enacting this mindset we can win both in business and our integrity.

Learn More
Leslie Stretch Leslie Stretch Leslie Stretch Leslie Stretch

“Of course, we want to be known for innovative and world-class technology we’ve built. But even more, we want to be known as a company that does the right thing”

Leslie Stretch

Medallia CEO