Why Medallia
Why Medallia
Learn how partnering with us can transform your business — for both customers and employees.
Success Stories
See results from brands like yours
Enterprise-Grade Platform
Explore all features and benefits
World-Class Service
Get support for crucial operations
AI Leadership
Follow our AI experience innovations
Global Impact
Improve the world beyond your own
Partner Network
Access approved, localized expertise
Platform
Medallia Platform
Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture
Collect every signal for more meaningful data
Administration
Run complex, global programs with self-service
Role-Based Reporting
Close the loop and drive action quickly
AI & Analytics
Uncover essential insights from every interaction
Integrations
Easily share data across systems and teams
Pricing
Expand your program with flexible pricing
Enterprise-Grade Security
Keep your business data safe and compliant
Solutions
Resources
Webinar Recording
Power Up your Customer Experience through Rituals and Ambassadors
Experience 21 Session On-Demand
We all know that CX is the new battleground for business, so Schneider Electric moving 128,000+ employees in over 100 countries to become fanatic about customers’ experience was a challenge. More importantly, CX is the frontline engagement to retain your customers, building partnerships, innovation, speed and profitability. Real-time feedback is critical. Listen to hear how the Schneider Electric Customer Experience Ambassadors Program gathers insights and drives change.
Featured Speakers:
Kyle Hamm, VP for Customer Transformation North America Operations
Marc-Antoine Bouchard, Project Team Supervisor
Thalia Gonzalez, Customer Delivery Experience Project Manager