Why Medallia
Why Medallia
Learn how partnering with us can transform your business — for both customers and employees.
Success Stories
See results from brands like yours
Enterprise-Grade Platform
Explore all features and benefits
World-Class Service
Get support for crucial operations
AI Leadership
Follow our AI experience innovations
Global Impact
Improve the world beyond your own
Partner Network
Access approved, localized expertise
Platform
Medallia Platform
Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture
Collect every signal for more meaningful data
Administration
Run complex, global programs with self-service
Role-Based Reporting
Close the loop and drive action quickly
AI & Analytics
Uncover essential insights from every interaction
Integrations
Easily share data across systems and teams
Pricing
Expand your program with flexible pricing
Enterprise-Grade Security
Keep your business data safe and compliant
Solutions
Resources
Webinar Recording
Medallia Fall 2020 Release
Hear from our product management leadership about Medallia’s latest innovations, and find new ways to help Experience Professionals like you engage customers, close the loop, and grow customer and employee relationships.
In this webinar, we discuss:
- Employee Experience Solutions for Digital Channels to keep in touch with WFH employees
- How AI-powered speech analytics helps you improve call quality, operations, and overall customer experience
- How to leverage today’s growing video communication and crowdsourcing adoption to speed time to innovation and drive growth and revenue at pace