Privacy Policy Archive

Activity Where you can find information
Providing the Medallia Experience Cloud to Medallia clients as a “service provider”. The categories of personal information Medallia collects about consumers vary depending on our clients’ implementation and use of our software.

For a generalized description of these categories, see the section of the Medallia Experience Cloud Privacy Notice titled “What Data We Collect and How We Collect It”. This notice can be accessed from the navigation pane of www.medallia.com/privacy-policy.

For more information on the types of data collected by a particular Medallia client, refer to the privacy notice or communications of the Medallia client.

Our clients’ privacy notices are commonly located in the Medallia survey invitation (for web-based surveys) or on the client’s web site or mobile application (for digital surveys).

Carrying out Medallia’s marketing efforts as a “business”. See the section of our Website Privacy Notice titled “What Data We Collect”.
Activity Where you can find information
Providing the Medallia Experience Cloud to Medallia clients as a “service provider”. The categories of personal information Medallia discloses for a business purpose vary depending on the features of our software our clients use, and the servicing and support they have purchased.

For a generalized description of these disclosures, see the section of the Medallia Experience Cloud Privacy Notice titled “Who Accesses Personal Data”. This notice can be accessed from the navigation pane of www.medallia.com/privacy-policy.

For more information on the disclosures made a particular Medallia client, refer to the privacy notice or communications of the Medallia client.

Our clients’ privacy notices are commonly located in the Medallia survey invitation (for web-based surveys) or on the client’s web site or mobile application (for digital surveys).

Carrying out Medallia’s marketing efforts as a “business”. See the section of our Website Privacy Notice titled “Who Accesses Personal Data”.
Activity How to exercise your access and deletion rights
Providing the Medallia Experience Cloud to Medallia clients as a “service provider”. Please contact the Medallia client identified in the communication you received.

Contact information is commonly located within the communication or in a privacy policy linked from the communication.

Carrying out Medallia’s marketing efforts as a “business”. Please submit a request to privacy@medallia.com.

In the request, please be as specific as possible in relation to the personal information you wish to access or delete. Once we receive the request, we will review it, and process the request accordingly. If we need additional information to verify your identity, we will let you know.

Any identifying information in such requests will be used solely for verification, and to communicate with you. We will respond to the request within 45 days of receipt, or notify you if you require additional time.