Glossary

Multi-click behavior

digital experience

When a user rapidly clicks or taps on an on-page element on a website or app, reflecting a frustrating user experience. This can be further broken down to “unresponsive multi-click,” where the behavior falls on an unresponsive element, like a paragraph of text or an image, and “responsive multi-click,” where the behavior falls on a responsive element, like a link or a carousel.