Solutions
Jumpstart and supercharge your experience programs with apps, components, and integrations
Medallia XchangeRoles
Your source for the latest CX research, insights and resources.
EXPERIENCES
CORE PLATFORM
CAPTURE SIGNALS
- Conversations SMS, messaging
- Speech Voice interactions
- Digital Website, in-app
- Anywhere Device, IoT
- Social Social listening & reviews
- Surveys Direct feedback
- LivingLens Video & focus groups
ANALYZE & PREDICT
- Ask Now Rapid research
- Text Analytics Words to insights
- CX Profiles Complete experience views
- CX Journeys Cross-channel journey analytics
- Action Intelligence AI powered actions
- Insights Suite Insights at your fingertips
TAKE ACTION
- Personalized Alerts & Reporting Right insights, right person
- Medallia Mobile Insights in your hand
- Crowdicity Idea crowdsourcing
- Zingle Real-time engagement
- Voices Customer voice at a glance
- Strikedeck Customer success management
