Go Contactless with Confidence

When it comes to customer experience, the ability to have meaningful, relevant and in-the-moment engagement can change an ordinary experience into an extraordinary one. In our increasingly contactless world, achieving this is more challenging than ever.

Hear how leaders from Home Depot, Pizza Hut, and Wyndham Hotels & Resorts are leveraging real-time feedback to enable and continuously improve contactless experiences that provide a superior sense of safety.

Key Takeaways:

• Hear how companies have stayed agile with ever-changing rules/expectations on contactless/curbside operations
• Learn how technology has helped organizations create safer, more convenient experiences
• Discover how companies are incorporating feedback from different channels (online, call centers, etc.) and sharing relevant information across departments

Speakers:

Nigel Henry
Pizza Hut

Chris Graziano
Wyndham

Brendan Baby
Home Depot

Geoff Ryskamp
Medallia