Digital Experience Analytics (DXA) for Mobile

Turn Mobile Behavior into Better Experiences

Your customers live on mobile and their loyalty depends on it. Most consumers choose apps as their primary digital channel, the quality of your mobile experience directly impacts growth, retention, and satisfaction.

Medallia Digital Experience Analytics (DXA) for Mobile reveals how users engage with your app so you can fix issues fast, boost conversions, and deliver experiences that keep customers coming back. See the full picture with one platform, from AI-powered recommendations that show you what to fix and how, to real-time alerts that flag performance issues before they impact users.

Why Mobile Experience Matters

• 70% say mobile app is their most preferred channel
• 63% used a mobile app in their most recent brand interaction
• 51% stopped being a custom because of too many mobile or web issues

Mobile is where loyalty is won—or lost. Medallia helps you win every moment.