Guide

ROI Calculator: Conversational Intelligence

Turn everyday calls into profit you can prove.

Every call to your contact center is more than a question or complaint—it’s an opportunity to earn more, save more, and serve customers better. Miss it, and you’re letting money walk out the door.

This calculator shows how much revenue you could recover just by acting on insights from the conversations you already have.

Here’s how it works:

  1. Add your details: Plug in your contact center team size, call volume, and costs.
  2. Estimate the impact: See how common issues affect your bottom line.
  3. See your ROI: Understand why conversational intelligence is a no-brainer for CX.

Don’t let valuable feedback die in the call log. Use this calculator to prove what’s possible—and show your execs exactly why listening pays off.

*Please note: The numbers given in the Conversational Intelligence ROI Calculator are industry-based averages and estimates only and not guaranteed.

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