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More and more people are interacting through mobile messaging with the companies and brands they use.
Medallia Conversations enables your customers to provide real-time feedback through SMS and popular messaging apps. Download this product brochure to learn how you can use Medallia Conversations to:
Driving the customer experience from the agent level: every agent empowered, every call an opportunity.
Harness the power of Net Promoter Score: Medallia’s solution lets you operationalize the resulting data...
Swiftly mine customer feedback to identify and take action on what impacts your business most.
"The Impact of Customer Experience: What a High Customer Experience Index Score Can Do for...