Request a Demo is helping nonprofits deliver more
More support, for more people, with more efficiency — from employee-led volunteering and fundraising, to applying our transformative customer experience management software and services, we aim to harness our people and product power for social good.
Our Story

In 2017, began organically by a few Medallians fueled by their passion in the collective impact of giving back together. They saw a desire at Medallia to support their communities even more and amplify the impact of those already doing so.

Since then, this force has expanded to include Medallians across departments, levels, and office locations. In 2019, we took our commitment to the next level by joining Pledge 1%, a global movement in which giving back is ingrained into the DNA of companies of all sizes. Medallia is pledging 1% of our product and employee time.

Our Story
Product Power for Good
As the pioneer and leader in Customer Experience Management, our goal is to help nonprofits further their mission with the best-in-class technology. Our products help give everyone a voice — so nonprofits can anticipate needs, predict behaviors, and transform more constituents (beneficiaries, donors, employees, and volunteers) into mission evangelists. We are honored to have supported organizations such as World Wildlife Fund, Oxfam, and The Salvation Army with our products. is dedicated to making our listening tools accessible, and we collaborate with other leading cloud companies through #ImpactCloud to promote digital capacity building for nonprofits at-scale. Talk to our experts to learn more about our products and access nonprofit discounts.

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Innovation Hub
People Power for Good

As we enable more nonprofits with our products, we are able to invest more back into our communities through employee volunteering and charitable giving. It’s a cycle of goodness.

Within Medallia, we focus on creating streamlined processes and policies that make giving as easy as possible. This includes initiatives such as Volunteer Time Off, Employee Resource Group Gift Matching, and Global Week of Giving. Please get in touch if you are interested in partnering for volunteering or fundraising efforts.

Get in touch Fund

As a natural evolution of our pledge, we are excited to launch our new Fund.

Nonprofits are more vital than ever as COVID-19, racial equity movements, and natural disasters have caused tremendous disruptions to the educational, health, and economic systems that we all rely on. That is why the Fund, in partnership with Tides (the leader in corporate philanthropic strategy and management), will provide monetary support to organizations focused on diversity and inclusion, as well as those providing frontline relief during emergencies. More information coming soon!

Our Impact
Here’s the impact we’ve made across our global offices:
Over 90,000 Hours
Over 10,000 Hours
Volunteered for over 25 charitable organizations world-wide.
Over $100,000
Over $440,000 USD
Fundraised and sponsored for nonprofits such as Alzheimer’s Association, Movember, and San Francisco Chamber Orchestra.
10 Employee
9 Employee Resource Groups
Supporting nonprofits benefiting a diverse range of causes, from LGBTQ+ rights to closing the opportunity divide.
Contact Us
Please get in touch if you are interested in learning more about our Customer Experience Management products or would like to partner for volunteering or fundraising efforts.