Medallia Products

Explore our best-in-class experience management solutions

Customer Experience Solutions

An end-to-end customer experience management platform

Employee Experience Solutions

Candidate experience, employee engagement, performance management, and more

Contact Center Solutions

Agent engagement, QA, coaching, support effectiveness, and more

Digital Solutions

Mobile and web feedback, digital experience analytics, and more

Market Research

Harness richer insights at scale so you can take action with confidence

Looking for a specific product?

Medallia Experience Cloud

Deliver exceptional experiences with our end-to-end experience management platform

Medallia Experience Orchestration

Real-time decisioning driving individualized next best experience

Medallia Digital Experience Analytics

Understand digital behavioral analytics to drive the best omnichannel experiences

Medallia Agent Connect

Create a feedback-driven culture with our Agent Engagement & Quality Management solution


Remove friction from call queues with intelligent callback


Unlock consumer behavioral intelligence and benchmarking

Medallia Ideas

Discover and action ideas anytime, anywhere, from everyone

Medallia Concierge

Enable personalized text and in-app messaging and elevate experiences.

Medallia Video

Uncover faster, richer feedback via video

Agile Research

Quickly capture insights through our self-service survey platform