Request a Demo
Request a Demo
Job Role
Inquiry Type

YES, I agree to receive, via email, information about Medalllia solutions and success stories that show how industry-leading companies improve the customer experience and increase revenue. Read our Privacy Policy in the footer below.

Read our Privacy Policy

Thank You

Your message has been recieved and we will contact you shortly.

Case Study

Choice Hotels Case Study: Raised $18M in incremental revenue within first 2 years live

How did Choice Hotels drastically increase company-wide engagement in just 24 months? By demonstrating the financial impact of improved guest experiences to its franchisees and making the Medallia system more robust: they added products like Social Feedback for Hospitality and Medallia Promote for Bazaarvoice, and implemented Rapid Response and an Alert Management workflow. In fact, the Bazaarvoice integration is expected to add tens of millions of dollars per year in incremental revenue by increasing the volume of reviews on Choicehotels.com.

Download to learn more.