Influence change across the organization
“Medallia is our dashboard. It’s the information that we get on a consistent basis from Medallia that keeps the engine, called Extended Stay Hotels, moving forward in the right direction.”
Jim Donald, CEO, Extended Stay Hotels
5 Trends That Will Reshape CX Insights
Discover the five key trends that the Temkin Group believes will transform companies’ customer insights efforts in the coming years.
Rapid Insights at Your Fingertips
The lag time in obtaining a clear answer, the manual process of compiling reports, and lack of organizational buy-in all hinder the Insights team’s ability to influence change in the organization. Medallia Insights Suite overcomes these hurdles by enabling users to conduct deeper data analyses, marrying deep insights with operational prowess.
Collect, analyze, visualize, and act on your live data in real-time and at any scale.
Timely Organizational Alignment
Get everyone on the same page with a single source of truth.
More Insights, Less Administration
Robust and easy-to-use tools help analytics teams focus on strategic change, not administrative tasks.