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Aug 09, 2019
Medallia Culture

The Data is in, the addition of Cooladata is just one more reason

Interview with Guy Greenberg – Cooladata As a Co-Founder and CEO of Cooladata, Guy Greenberg is helping the company—and its

Susan Lovegren

Susan Lovegren

Jul 02, 2019

Three Takeaways From Medallia’s Experience ‘19 Conference

Medallia recently hosted its annual customer conference Experience ’19,  a convergence of all things experience management, and an

Rachel Lane

Rachel Lane

Jun 27, 2019
Product Experience

Personalizing Experiences with Medallia CX360

Your customers expect personalized experiences – relevant to them and consistent with their past experiences. But this becom

Priya Kotak

Priya Kotak

Jun 20, 2019
Customer Experience

Looking to Boost your B2B Customer Experience Efforts? Here Are F

Business-to-business (B2B) relationships are complex, comprising multiple individuals across different levels, products, regions a

Rachel Terlau

Rachel Terlau

Jun 20, 2019
Customer Experience

My 2019 Medallia Experience Takeaways

I was head-nodding like a champ no less than 20 times on the red-eye home from San Diego after attending Medallia’s Experience con

James A. Galon

James A. Galon

Jun 15, 2019
Customer Experience

Medallia Celebrates the World’s Leaders and Innovators in Experie

The second annual Medallia Expy Awards recognized stand out performances by leading organizations committed to experience manageme

Medallia

Medallia

Jun 12, 2019
Medallia Culture

Meet Medallian Amanda Riches

What do you do at Medallia? How long have you been a Medallian? I am a Director of Professional Services in the EMEA team as well

Susan Lovegren

Susan Lovegren

Jun 10, 2019
Medallia Culture

Leslie Stretch Joins More Than 600 Global CEOs in Landmark Divers

Medallia CEO Leslie Stretch has signed onto the ​CEO Action for Diversity & Inclusion​TM​, the largest CEO-driven business com

Lauren Jackman

Lauren Jackman

Medallia: Customer Experience Management
May 23, 2019
Customer Experience

Customer Experience Management: The Proof is in the ROI

If you ask a company executive if customer experience (CX) matters to them, they will most likely say yes. But how do you get them

Diane O'Hara

Diane O'Hara

Medallia: CX
May 23, 2019
Employee Experience

Initiating a CX Transformation? Helpful Tips for Success

In today’s world, experiences matter more than ever before because no bad experience goes unpunished. The standards are high for c

Noreen Kidwai

Noreen Kidwai

Medallia: Experience Management
May 22, 2019
Employee Experience

The CX Factor: How Experience Management is Set to Transform the

Customer Experience Management is the next step in the evolution of this customer/employee partnership in the energy industry. It

Melissa Leon

Melissa Leon

Medallia: Customer Experience
May 14, 2019
Employee Experience

How to Improve Retail Customer Experience by Engaging Employees,

Russ Haswell, Solution Principal at Medallia, and Erica James, Senior Manager of Professional Services, recently joined forces on

Medallia

Medallia