Market Research

Here are Medallia Market Research’s top 2023 holiday shopping predictions about when, why, and how consumers will spend their money this year.

Here are Medallia Market Research’s top 2023 holiday shopping predictions about when, why, and how consumers will spend their money this year.

Discover the top effects of inflation on consumer behavior in 2023 with trends identified through data-backed research and analysis.

Discover the top effects of inflation on consumer behavior in 2023 with trends identified through data-backed research and analysis.

What makes Gen Z unique from other generations? Find out the top Gen Z characteristics across lifestyle, consumer behavior, dining, and careers — and how these behaviors and preferences compare to those of other age groups.

What makes Gen Z unique from other generations? Find out the top Gen Z characteristics across lifestyle, consumer behavior, dining, and careers — and how these behaviors and preferences compare to those of other age groups.

Inflation continues to make an impact on buying decisions — here are the consumer trends you need to know right now.

Inflation continues to make an impact on buying decisions — here are the consumer trends you need to know right now.

Omnichannel customer experience is critical — here’s how to improve CX across both physical and digital touchpoints.

Omnichannel customer experience is critical — here’s how to improve CX across both physical and digital touchpoints.

The latest consumer behavior trends, according to new market research analyzing consumer foot traffic, transactions, and survey responses.

The latest consumer behavior trends, according to new market research analyzing consumer foot traffic, transactions, and survey responses.

External forces are disrupting the customer experience in the automotive industry. Find out what OEMs and dealers can do to improve the experience for customers.

External forces are disrupting the customer experience in the automotive industry. Find out what OEMs and dealers can do to improve the experience for customers.

New customer loyalty research reveals how to gain loyal customers, the best way to measure customer loyalty, and which industry has the most loyal customers among airline, hotel, restaurants, and retail brands.

New customer loyalty research reveals how to gain loyal customers, the best way to measure customer loyalty, and which industry has the most loyal customers among airline, hotel, restaurants, and retail brands.

The rules of customer experience (CX) have changed dramatically in the last year as a result of the global pandemic. The things that mattered most to consumers are significantly different than they were back in early 2020, and businesses that cannot continue to meet customer expectations will inevitably become obsolete

The rules of customer experience (CX) have changed dramatically in the last year as a result of the global pandemic. The things that mattered most to consumers are significantly different than they were back in early 2020, and businesses that cannot continue to meet customer expectations will inevitably become obsolete

Do you currently work for an organization that is a global entity? Has your organization become somewhat of a household name in its market sector? Has your organization seen massive expansion in the last decade from relatively meager beginnings? If you’re fortunate enough to have answered ‘yes’ to one or

Do you currently work for an organization that is a global entity? Has your organization become somewhat of a household name in its market sector? Has your organization seen massive expansion in the last decade from relatively meager beginnings? If you’re fortunate enough to have answered ‘yes’ to one or