Why Medallia
Why Medallia

Learn how partnering with us can transform your business — for both customers and employees.
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Impact the world beyond your own
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Platform
Medallia Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
Administration

Run complex, global programs with self-service
Role-Based Reporting

Close the loop and drive action quickly
AI & Analytics

Uncover essential insights from every interaction
Integrations

Easily share data across systems and teams
Pricing

Expand your program with flexible pricing
Enterprise-Grade Security

Keep your business data safe and compliant
Solutions
Customer Experience

End-to-end customer experience management and orchestration
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Customer Experience Management
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Employee Experience

Employee listening and activation solutions
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Employee Listening
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Improve agent engagement and optimize service quality
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Conversation Intelligence
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Expert research strategy, design, analytics, and deliverables
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Joe Tyrrell

Joe Tyrrell

Chief Executive Officer

Before joining Medallia, Joe served as president of ICE Mortgage Technology, where he led three wholly owned subsidiaries in MERS, Simplifile, and Ellie Mae. He has a proven record of driving revenues and profitability while introducing new innovations in automation, artificial intelligence, and data-driven workflows.