New Trends in CX and AI: What We Learned from Experience ’24

With customer buying journeys evolving rapidly, it’s now more important than ever to understand how customer journey managem

Finally, you did it: your brand is sending and receiving text messages with customers — have you started to calculate the return o

Brian Powers, the chief experience officer at Likewize, shares his process and criteria for selecting the best customer feedback p

Struggling to stand out? It’s difficult to build brand loyalty during this era in which customers can turn in any direction and fi

You’ve made your decision: you need to use a business text messaging service. But now you have to actually choose the business tex

Two-way, real-time communication with a business text messaging service gets your business closer than ever to customers — live at