Environmental, Social, and Governance

Medallia is committed to making a global impact through policies and practices that promote ethics and integrity, diversity and inclusion, environmental responsibility, and social impact.

Download the Global Impact Report

ESG at Medallia

Launched in May 2021, Medallia’s ESG program highlights our progress to date in our 3rd annual global impact report. We view social and environmental impact just as we do our software - as an aspect of business in which we must strive for continuous improvement.

"What I love about Medallia is how passionate and purposeful our people are. That was one of the first things I noticed when I joined the company in February. Since then, I’ve seen how driven, open, and inclusive they are. I’ve also seen what happens when their expertise is combined with our leading technology: We have the incredible ability to help companies better understand their employees and customers and deliver more meaningful experiences to them."

Joe Tyrrell

President and CEO, Medallia

Read the CEO Letter

ESG Topics Material to Medallia

From diversity to data privacy, these are the topics that are important to our employees, customers and communities.

Environmental - Minimizing our environmental impact by annually tracking our carbon footprint, efficient cloud operations, data centers operating on renewable energy, and sustainable offices with a remote-first work culture.
Social - driving social impact for our employees and the communities in which we live and work through philanthropy & our commitment to diversity, equity, inclusion, belonging, and wellness.
Governance - holding ourselves accountable to deliver on our ESG commitments through leadership oversight and employee training.

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