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EMPLOYEE EXPERIENCE

Listen to employees
in the moment

Real-time employee feedback to power
the best experiences at work.

Talk to an Expert

Annual employee surveys.
Meet your new best friend.

Don't wait a year to get feedback — give employees an easy way to surface issues and ideas as they happen. Real-time feedback provides a clearer understanding of big and small moments at work, enabling organizations to take action sooner.

Make it easy for employees to have a say

Always on feedback that goes beyond surveys for real-time opinions and sentiment.

Always on feedback that goes beyond surveys for real-time opinions and sentiment.

    Whether it’s through video, audio, mobile, apps or employee portals, meet employees on their terms and make it easy to give feedback in the moment.

    Humanize interactions with real-time engagement by pulsing employees at key moments like candidate journeys and IT/HR service requests.

    Foster a culture of collaboration by enabling teams to share new ideas using crowdsourcing to drive innovation faster.

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Get insights you’d otherwise miss

AI-powered analytics provides actionable feedback from expansive data sets.

AI-powered analytics provides actionable feedback from expansive data sets.

    Get a complete picture of workforce health by analyzing all employee experience survey insights and non-survey data points like HR systems.   

    Measure and improve moments that matter across the talent lifecycle, from job search to offboarding. 

    Use text analytics to reveal themes and patterns from massive data sets that inform improvements to retention, culture, and employee behavior. 

    Bridge customer experience data with employee experience data for a true correlation.

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Turn insights into actions faster

Make employee voices count by responding in the moment, not after.

Make employee voices count by responding in the moment, not after.

    Deliver insights to the right people across the company with role-based dashboards so issues are resolved with speed. 

    Take fast action with mobile and desktop alerts for HR and IT service teams to address operational and service issues. 

    Make it easy for departments and managers to plan next steps for systemic improvement opportunities with Medallia’s suggested actions plans.

    Identify key drivers for improving products and customer experiences with timely, relevant feedback from employees. 

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SOLUTIONS

Solutions to #TakeCare

Right now we're offering 90-day trials of select Medallia products to help you listen to and address the ever-changing needs of your workforce during COVID-19.

Learn More

Talk to an Employee Experience expert

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