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About Medallia

Our mission is to create a world where companies are loved by customers and employees.

Hundreds of the world’s best-loved brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to improve their customer experience. Through our platform we capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to become more customer-obsessed in their daily decisions. Through Medallia Experience Cloud, companies can build more loyal customer relationships, grow faster, reduce costs and improve corporate culture.

Our platform helps companies anticipate customer needs and adapt their organizations to meet them.

1000+

MEDALLIANS

We are a company powered by a growth mindset. Every Medallian brings their whole self to work to create a culture of inclusion, creativity and innovation.

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15+

Global Offices

We are a fast growing worldwide network across San Mateo, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv.

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500+

Leading Brands

Hundreds of the world’s best-loved brands trust Medallia to help them become truly customer-obsessed.

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100%

Implementation Rate

From implementation services to customer service & support to insights & training, our service professionals and partner ecosystem are your guides to improving your customer experiences.

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1B+

Comments Processed Per Quarter

Our platform has unsurpassed scalability across a billion comments each quarter and thousands of our customers’ employees in the largest global organizations.

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