Our mission is to create a world where companies are loved by customers and employees.
Hundreds of the world’s best-loved brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to improve their customer experience. Through our platform we capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to become more customer-obsessed in their daily decisions. Through Medallia Experience Cloud, companies can build more loyal customer relationships, grow faster, reduce costs and improve corporate culture.
Our platform helps companies anticipate customer needs and adapt their organizations to meet them.
Hundreds of the world’s best-loved brands trust Medallia to help them become truly customer-obsessed.
Comments Processed Per Quarter
Our platform has unsurpassed scalability across a billion comments each quarter and thousands of our customers’ employees in the largest global organizations.