New Trends in CX and AI: What We Learned from Experience ’24

Unlike companies that are long-established, there’s a new breed of customer-centric companies that are actively listening to custo

Medallia New York continues to grow, recently moving into larger digs in an area called “the heart of the world,” for the more tha

Consumers today are sophisticated and do their research before making a purchase. They expect to have a seamless and positive expe

On the heels of our European expansion announcement, we invited one of our top European customers to provide perspective on their

We are always interested in learning more about how Medallia helps companies win. And who better to learn from than the people usi

We recently sat down with Matt Bertenthal, Senior Privacy Counsel at Medallia, to learn more about the General Data Protection Reg