Customer experience programs aren’t just for the world of retail, hospitality, and entertainment. When medical providers and systems recognize the importance of customer experience in healthcare and put patient experience best practices into place, patients, employees, and businesses stand to benefit.
Customer experience programs aren’t just for the world of retail, hospitality, and entertainment. When medical providers and systems recognize the importance of customer experience in healthcare and put patient experience best practices into place, patients, employees, and businesses stand to benefit.