`` Life Sciences CX Insights | Articles by Medallia
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Blog

Life Sciences

Digital Transformation in Pharma
Feb 23, 2021
Customer Experience

How Digital Experiences in Pharma Are Redefining the Industry

How Digital Experiences in Pharma Are Redefining the Industry

Digital transformation in pharma is propelling the industry from follower to forerunner. This is the beginning of the life sciences’ “experience era.” When I think of the qualities that define industry leaders, the words that come to mind are innovative, adaptable, adept — and trepidation. That is, there is trepidation

Digital transformation in pharma is propelling the industry from follower to forerunner. This is the beginning of the life sciences’ “experience era.” When I think of the qualities that define industry leaders, the words that come to mind are innovative, adaptable, adept — and trepidation. That is, there is trepidation

Pfizer CentreOne Partners with Medallia to Help Drive Customer Experience
Sep 08, 2020
Customer Experience

Pfizer CentreOne Partners with Medallia to Help Drive Customer Experience

Pfizer CentreOne Partners with Medallia to Help Drive Customer Experience

Pfizer CentreOne, a global contract development and manufacturing organization (CDMO) embedded within Pfizer and a leading supplier of specialty active pharmaceutical ingredients, will leverage Medallia as part of its customer experience initiative. With customers spanning emerging biopharmas and large pharmaceutical companies, Pfizer CentreOne understands the importance of listening to customers

Pfizer CentreOne, a global contract development and manufacturing organization (CDMO) embedded within Pfizer and a leading supplier of specialty active pharmaceutical ingredients, will leverage Medallia as part of its customer experience initiative. With customers spanning emerging biopharmas and large pharmaceutical companies, Pfizer CentreOne understands the importance of listening to customers