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Video

Extended Stay Hotels Customer Video

See how Extended Stay’s entire organization, with 684 locations and over 10,000 employees and from the executive suite to the front lines, use Medallia to improve experiences, make large business decisions, and raise revenue. Jim Donald, CEO Extended Stay and former CEO of Starbucks; Tom Seddon, CMO Extended Stay and former CEO Subway Franchise Group, and Niko Kitoko, General Manager, explain how they use Medallia on a daily basis to run operations.