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Why Medallia

Learn how partnering with us can transform your business — for both customers and employees.
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Impact the world beyond your own
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Medallia Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
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Run complex, global programs with self-service
Role-Based Reporting

Close the loop and drive action quickly
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Uncover essential insights from every interaction
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Easily share data across systems and teams
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Expand your program with flexible pricing
Enterprise-Grade Security

Keep your business data safe and compliant
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End-to-end customer experience management and orchestration
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Customer Experience Management
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Employee listening and activation solutions
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Improve agent engagement and optimize service quality
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Medallia

Bo Lykkegaard

Associate VP for Software Research Europe at IDC

Bo Lykkegaard is Associate Vice President for the enterprise-software-related expertise centers in Europe. His team at IDC focuses on the $172 billion European software market, specifically on business applications, customer experience, business analytics, and artificial intelligence. Specific research areas include market analysis, competitive analysis, end-user case studies and surveys, thought leadership, and custom market models.