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How to Improve Product Experience
Dec 18, 2020
Product Experience

9 Tips on How to Improve Product Experience and Maximize Customer

Customer feedback is the key to improve product experience and maximize customer value in every product release. Maximizing time i

Marv Storey

Marv Storey

Digital Disruption Increases Need for Real-Time Insights
Jul 24, 2020
Product Experience

Digital Disruption Increases Need for Real-Time Consumer Insights

With rapid technology adoption and the COVID-19 pandemic, customers are shifting their daily activities online faster than ever be

Jason Jung

Jason Jung

Expanding Access to Care with a New Telehealth Experience by Medallia
Jun 24, 2020
Product Experience

Expanding Access to Care with a New Telehealth Experience by Meda

With the world gone digital and fears about the pandemic abound, there has been a massive movement to telehealth — and it’s here t

Medallia

Medallia

How Video is Shaping the Future of Digital Transformation
May 26, 2020
Product Experience

How Video is Shaping the Future of Digital Transformation

The switch to remote working has highlighted the value of the Medallia Insights Suite for its video asset management and crowdsour

Alessia Lamonaca

Alessia Lamonaca

Medallia Product highlights from Experience ‘20 Virtual Summit
May 13, 2020
Product Experience

A Decade of Innovation Delivered in Months

Medallia Product highlights from Experience ‘20 Virtual Summit I’m excited to share some highlights from Experience ‘20 today. It

Sarika Khanna

Sarika Khanna

10 Ways to Supercharge your Salesforce® Data with Medallia
Apr 03, 2020
Product Experience

10 Ways to Supercharge your Salesforce® Data with Medallia

Your CRM system holds a vast array of essential customer information based on your relationship with them. But what about the cust

Casey Levine

Casey Levine

Personalizing Experiences with Medallia CX360
Jun 27, 2019
Product Experience

Personalizing Experiences with Medallia CX360

Your customers expect personalized experiences – relevant to them and consistent with their past experiences. But this becom

Medallia

Medallia

Medallia Experience ‘19
Apr 24, 2019
Customer Experience

Why You Can’t Miss Experience ‘19 (Warning: May Induce FOMO)

The world’s most influential experience management leaders come together to get enlightened and energized at Medallia’s annual can

Medallia

Medallia

Medallia: Predictive Analysis
Apr 17, 2019
Customer Experience

Want to Accurately Anticipate Customer Needs? Use Predictive Anal

Who doesn’t want to make better decisions, take better actions and drive better experiences? You can’t if you’re only running on N

Brian Andrews

Brian Andrews

Medallia: What’s new in the Medallia Experience Cloud
Apr 03, 2019
Product Experience

Power to the Admins! What’s New in the Medallia Experience

In the previous Spring ‘19 blog post, we highlighted new capabilities for experience analysts in Medallia Experience Cloud. Now, l

Medallia

Medallia

Medallia: Citizen Experience
Mar 27, 2019
Product Experience

Learning from the Wheelmakers: How the Federal Government is Adop

Although many may be unaware, 2018 was a huge year for every U.S. citizen. The continuing efforts to deliver great customer experi

Brian Andrews

Brian Andrews

Medallia: Intelligent Customer Experience
Mar 15, 2019
Product Experience

Medallia’s Perspective on Intelligent Customer Experience

Artificial Intelligence (AI) has the potential to add a tremendous amount of value to organizations looking to transform their Cus

Medallia

Medallia