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Blog
Valerie Beaudett

Valerie Beaudett

A Conversation with Medallia’s New VP of Employee Experience
Sep 24, 2020
Employee Experience

A Conversation with Medallia’s New VP of Employee Experience

A Conversation with Medallia’s New VP of Employee Experience

Regardless of your industry, the workplace has transformed for the foreseeable future. While I would argue that an employee experience program has always been a need to have, instead of a nice to have, the past few months have made it mission critical. At Medallia, we’ve always believed that employees

Regardless of your industry, the workplace has transformed for the foreseeable future. While I would argue that an employee experience program has always been a need to have, instead of a nice to have, the past few months have made it mission critical. At Medallia, we’ve always believed that employees

State Farm®: Founded on the Principle of Being Customer-Centered
May 27, 2020
Customer Experience

State Farm®: Founded on the Principle of Being Customer-Centered

State Farm®: Founded on the Principle of Being Customer-Centered

Medallia CEO, Leslie Stretch and Jon Farney, CFO of State Farm® The Medallia Experience ‘20 Summit was a fantastic event, filled with hours of insights from experience management leaders who shared their amazing stories – one of which really stood out for me – State Farm.  Jon Farney, the CFO

Medallia CEO, Leslie Stretch and Jon Farney, CFO of State Farm® The Medallia Experience ‘20 Summit was a fantastic event, filled with hours of insights from experience management leaders who shared their amazing stories – one of which really stood out for me – State Farm.  Jon Farney, the CFO

Banner Health - Differentiating Through Stellar Patient Experience
Mar 11, 2020
Customer Experience

Banner Health – Differentiating Through Stellar Patient Experience

Banner Health – Differentiating Through Stellar Patient Experience

Healthcare is one of the most challenging things to deal with in life. We have to put the patient at the center of everything we do. Valerie Monet, Sr. Director, Customer Experience Strategy and Insights, Banner Health In the latest in our CX Pioneer series, I had the opportunity to

Healthcare is one of the most challenging things to deal with in life. We have to put the patient at the center of everything we do. Valerie Monet, Sr. Director, Customer Experience Strategy and Insights, Banner Health In the latest in our CX Pioneer series, I had the opportunity to