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Roshni Goel

Roshni Goel

Director, Medallia Strategy Analytics Team (MSAT)

Roshni is a leader in Medallia’s Strategy Analytics team. She works with retail, restaurant & grocery, and high-tech clients to uncover data-driven insights using feedback and operational data to enable them to define their customer and employee experience strategy. Prior to Medallia, Roshni was a strategy consultant for over seven years where she led digital customer experience engagements for clients in high-tech, telecom and retail sectors. Roshni is a certified customer experience professional (CCXP).