Meet our


Borge Hald CEO

Co-founder of Medallia. Before starting Medallia, Borge led strategy and operational improvement projects for the Boston Consulting Group. Prior to this, he worked at Morgan Stanley as an associate, at P&G as a financial analyst, and served as a lieutenant in the Norwegian Air Force.

  • School University of Michigan, BBA; Stanford University, MBA.
  • Most Embarrassing Professional Moment Giving a passionate presentation to an important customer. With my fly open.
  • First Concert Bruce Springsteen.

    Favorite Expression
    I'm not suffering from insanity, I'm enjoying every minute of it.

Amy Pressman President

Co-founder of Medallia. Before starting the company, Amy worked as a consultant for Boston Consulting Group. Prior to that, she was a Legislative Aide on Capitol Hill, and a Peace Corps Volunteer in Honduras.

  • School Harvard University, BA in History; Stanford University, MBA.
  • Most Embarrassing Professional Moment Being two hours late for a job interview (because of an unexpected traffic jam caused by newly minted President Clinton jogging outside of White House grounds.)
  • First Concert The Rolling Stones.

    Favorite Expression
    Have a growth mindset.

Ken Fine Chief Customer Officer

Ken is responsible for Medallia’s complete customer experience from product design to service and support. Before joining Medallia, he was an early member of the team at Financial Engines, where he held the roles of VP Product, EVP Marketing, and GM. Prior experience also includes time with the US Navy, and as an associate with Goldman Sachs.

  • School Rensselaer Polytechnic Institute, BS Mechanical Engineering; Virginia Polytechnic Institute, MS Systems Engineering; Stanford University, MBA.
  • Most Embarrassing Professional Moment Fell asleep WHILE making a presentation after back-to-back nights of no sleep.
  • First Concert Bon Jovi.

    Favorite Expression
    Be driven, but not rushed.

Mike Kourey Chief Financial Officer

Mike leads Medallia’s finance, IT, and real estate functions. Prior to Medallia, Mike was a partner at Khosla Ventures and, before that, CFO of Polycom — where he joined as employee #7 and helped guide the company to $1.5B in annual revenue. He has extensive audit committee experience with over a dozen companies.

  • School MBA, Santa Clara
    BS, UC Davis
  • Most Embarrassing Professional Moment The cover slide froze while on stage at a large public company financial conference. Gave a 45 minute presentation, stating repeatedly, “picture, if you will.”
  • First Concert Jethro Tull.

    Favorite Expression
    No guts, no glory

Dorian Stone VP of Customer Experience Strategy and Marketing

Dorian leads CX strategy and marketing at Medallia. Prior to Medallia, Dorian was a partner at McKinsey & Company, where he co-founded McKinsey’s Global Customer Experience practice. Dorian also served as a volunteer and program director in small business development for the U.S. Peace Corps in Panama.

  • School Pitzer College of Claremont, BS in Economics and Psychology; U Penn, MS in International Studies and MBA.
  • Most Embarrassing Professional Moment Ordering and effusing over the competitor's product when meeting a CEO for dinner.
  • First Concert Bad English.

    Favorite Expression
    Avoid chasing the bunny (ask me what that means).

Scott Davis VP of Global Sales

Scott leads sales globally at Medallia. He came to Medallia from BMC, where he served as VP of North American Sales. Previously, he worked in various sales leadership positions at BladeLogic, Secure Elements, Parametric Technology Company and Nalco.

  • School Drexel University, BS in Commerce and Engineering.
  • Most Embarrassing Professional Moment Having to admit to the world that my first concert was a KISS concert.
  • First Concert KISS.

    Favorite Expression
    Bias for action.

Mikael Ottoson VP of Engineering and Operations

Mikael, an engineer and architect by training but a passionate people leader at heart, oversees engineering and operations at Medallia. Prior to Medallia, Mikael was SVP of product development at Oracle. Prior to Oracle, Mikael was a systems specialist at Scandinavian Airlines where he oversaw some of the largest and most mission critical systems related to airline operations.

  • School Royal Institute of Technology, Sweden; BS, Aeronautical Engineering
  • Most Embarrassing Professional Moment Referring to a Seinfeld episode, "Was It the Snooze or the Separate Nob", when someone came in late to an exec meeting blaming an alarm clock issue. No one got the joke...
  • First Concert Iron Maiden

    Favorite Expression
    "What doesn't kill you makes you stronger"

Alan Grebene VP and General Counsel

Alan is Medallia’s General Counsel. Prior to joining Medallia, Alan held several general counsel and business management roles, including being VP of Corporate Development and Strategy at Blue Martini Software. Alan started his career as an attorney with Cooley LLP where he advised numerous companies—including Adobe, Yahoo! and many others.

  • School University of California Berkeley, BA in Political Science. New York University School of Law, JD.
  • Most Embarrassing Professional Moment Showing up promptly at 4 pm in San Francisco for what apparently was a 1 pm in-person meeting in New York.
  • First Concert Paul Simon.

    Favorite Expression
    Any compliment followed by "… for a lawyer."

David Reese VP of People and Culture

David Reese leads people and culture at Medallia. He came to Medallia from Caesars Entertainment, where he was Senior Vice President of Human Resources. Prior to that, he was a Senior Manager in HR at Macy’s, a board member of the nonprofit ITN, and an Adjunct Professor at Nevada State College.

  • School University of California, Los Angeles, BA in Sociology; Stern School of Business, New York University, MBA.
  • Most Embarrassing Professional Moment Driving a team of senior executives to a campus event utilizing faulty Mapquest directions that landed us in the middle of a field confronted with a sign that said "Trespassers will be shot on sight."
  • First Concert A three day Grateful Dead concert. Unfortunately, I was too young to know what was going on.

    Favorite Expression
    Go with your gut.

Martin Green GM Europe, the Middle East and Africa (EMEA)

Martin is responsible for all sales, delivery, and customer related operations in EMEA. Prior to Medallia he held management positions at Merced Systems and Satmetrix and held several sales and account management positions at firms in both the US and UK, including WPP and GfK.

  • School London University, BSc in Economics; Université de Savoie, MA in International Business.
  • Most Embarrassing Professional Moment Presenting at a customer's global sales kick off and mixing their name up with their competitor. Crowd surfing wasn't an option!
  • First Concert Curtis Mayfield.

    Favorite Expression
    This above all; to thine own self be true.

Bruce Wells VP & General Manager APAC

  • School Baylor University - BS in Computer Science; Seinan Gakuin University - Certificate of Japanese Studies
  • Most Embarrassing Professional Moment Finding out in the middle of my executive Prudential (UK) pitch that all my name dropping and boasting of preferred vendor status with Prudential US didn't help as they are completely different companies...
  • First Concert Beastie Boys.

    Favorite Expression
    Don't compromise yourself. You are all you've got.

Cristian Rapagna ‎President of Argentina Operations

  • School University of CAECE, BS; University of San Andres, MBA
  • Most Embarrassing Professional Moment Referring to a person as Sam in every single interaction we had when his name was actually Jonathan
  • First Concert Rolling Stones in Buenos Aires.

    Favorite Expression
    You can get what you want or you can just get old.

John Abraham General Manager, Medallia Institute

John leads the Medallia Institute, which develops educational programs in customer experience best practices. Prior to joining Medallia, John was GM of Net Promoter Programs at Satmetrix, a consultant with both Andersen Consulting and Booz Allen & Company, and a marketing executive in the software industry for more than 10 years.

  • School Trinity University, BA in Economics; Stanford University, MBA; Certificat d'Etudes Politiques from IEP, Paris.
  • Most Embarrassing Professional Moment Opening a conference in London, only to find that the AV team had loaded an early draft of my slides with big notes on what to add and fix for the final version.
  • First Concert On stage in junior high, playing Clarinet in the school band.

    Favorite Expression
    Work hard, play hard.