What our customers think.
So, why exactly do we have a 98% customer renewal rate?
“Medallia is our dashboard. It’s the information that we get on a consistent basis from Medallia that keeps Extended Stay Hotels moving forward in the right direction.”
— Jim Donald, CEO, Extended Stay Hotels
We work with a lot of different organizations. The one thing they have in common: a desire to become a business their customers love. Here are some of their stories:
Our customers win awards for their relentless drive to improve the customer experience. We are proud to be their Customer Experience Management partner.