What our customers think.

"Medallia is our dashboard. It’s the information that we get on a consistent basis from Medallia that keeps the engine, called Extended Stay Hotels, moving forward in the right direction."

Jim Donald
CEO - Extended Stay Hotels

What our customers think.

"It’s extremely important to manage our social media channels because of their impact on our revenues."

Michael Morton
VP, Member Services - Best Western

What our customers think.

"Medallia is just a leader in the whole industry of NPS and customer feedback… we were looking for a real partnership, and we felt like Medallia could be that partner for us."

Lynda-Oldroyd
VP, Consumer Insights - Nordstrom

What our customers think.

"If Medallia was turned off tomorrow, we would have an uproar from our frontline. We're so engaged in Medallia that it would be like trying to find true north without a compass."

Blair McHaney
Franchisee - Gold’s Gym

Find Out More.

Want to find out more about how Medallia has worked with these companies to create some of the best experiences for customers in the world? Well, we actually wrote a book about it. As part of getting a personalized demo, we’d love to get you a copy.

Awards

Our customers win awards for their relentless drive to improve the customer experience. We are proud to be their Customer Experience Management partner.