What our customers think.

“Medallia is our dashboard. It’s the information that we get on a consistent basis from Medallia that keeps the engine, called Extended Stay Hotels, moving forward in the right direction.”

Jim Donald
CEO - Extended Stay Hotels

What our customers think.

“It’s extremely important to manage our social media channels because of their impact on our revenues.”

Michael Morton
VP, Member Services - Best Western

What our customers think.

“It’s not just data for us, it’s the closed-loop feedback system that our stores use every single day. We also use Medallia to gauge some of our in-store testing, and that’s been really successful for us.”

Lynda Firey-Oldroyd
VP, Consumer Insights - Nordstrom

What our customers think.

“Medallia has been a fantastic enabler to our customer orientation. I can tell from the results that its adding value: our customers are more satisfied with us and therefore staying longer with us.”

Timm Degenhardt
CMO - Sunrise Communications

Find Out More.

Want to find out more about how Medallia has worked with these companies to create some of the best experiences for customers in the world? Well, we actually wrote a book about it. As part of getting a personalized demo, we’d love to get you a copy.


Our customers win awards for their relentless drive to improve the customer experience. We are proud to be their Customer Experience Management partner.