CX Hub

Whether you’re just getting started, or looking for sophisticated best practices, Medallia’s Resource Center is the leading source of thinking on Customer Experience Management.

EVENT

Experience 2016: The CX Conference of the Year

Discover a movement of winning brands that put customers first. Join a community of CX leaders for 3 days of provocative speakers, unparalleled networking, and strategies to keep ahead of growing customer expectations.

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WEBINAR

The ROI of Customer Experience

How strong is the link between your customers’ experiences and how much they spend in the future? We want to help you find the the answer.

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VIDEO

Operational Customer Experience Management

Customer centricity takes more than just the right attitude. These four capabilities can energize any organization with a strong customer focus.

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Resource Library